Payment Policy

At Qlora, we are committed to providing a secure, convenient, and reliable payment experience for all of our customers. Please review our payment policy before placing your order.

Accepted Payment Methods

We currently accept the following payment methods:

• Visa
• Mastercard
• American Express
• Stripe
• Apple Pay
• Google Pay

All payments must be completed at the time your order is placed. We do not accept cash, checks, money orders, or cash on delivery (COD).

Secure Payment Processing

Your security is our priority. Every transaction made on Qlora is protected using industry-standard SSL (Secure Socket Layer) encryption technology. Payments are processed through trusted and secure payment providers to help ensure your personal and financial information remains protected.

For your privacy and security, Qlora does not store your complete credit or debit card information on our servers.

Payment Authorization

When you place an order, your payment method will be authorized and charged at the time of purchase. Orders will only be processed after successful payment authorization.

If your payment cannot be authorized or is declined, your order will not be completed until a valid payment method is provided.

Payment Verification

To protect our customers against fraud and unauthorized transactions, we reserve the right to verify payment information before processing an order. In some cases, additional verification may be required, which could slightly delay order processing.

Order Confirmation

After your payment has been successfully processed, you will receive an order confirmation email containing your order details. If you do not receive your confirmation email within a reasonable time, please check your Spam or Junk folder before contacting our customer support team.

Pricing and Currency

All prices displayed on our website are listed in U.S. Dollars (USD).

Applicable taxes and shipping charges (if any) will be calculated and displayed during checkout before you complete your purchase.

Failed or Declined Payments

A payment may be declined for several reasons, including but not limited to:

• Incorrect billing information
• Insufficient funds
• Card expiration
• Bank security restrictions
• Payment provider authorization failure

If your payment is declined, we recommend contacting your bank or card issuer before attempting the transaction again.

Refunds

Approved refunds will be issued to the original payment method used for the purchase.

Once your returned item has been received and approved, refunds are typically processed within 1–2 business days. Depending on your financial institution, it may take additional time for the refunded amount to appear in your account.

Please refer to our Return & Refund Policy for complete information regarding returns and refunds.

Fraud Prevention

Qlora reserves the right to refuse, cancel, or hold any order that appears to be fraudulent, unauthorized, or in violation of our Terms & Conditions. Additional identity or payment verification may be requested when necessary to protect both our customers and our business.

Contact Us

If you have any questions regarding payments or experience any issues during checkout, please contact our customer support team.

Qlora

Phone: +1 (308) 872-2449

Email: support@qlora.com

Business Hours: Monday – Friday, 9:00 AM – 7:00 PM (USA Time)

Office Address:
747 S C St
Broken Bow, NE 68822
United States